Home Forums Power Update Power Update crashes on launch

This topic contains 2 replies, has 2 voices, and was last updated by  Charles 7 years, 6 months ago.

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  • #496

    volfied
    Participant
    • Started: 8
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    I’ve tried the last couple versions of Power Update, but they crash every time I launch them. I see the splash screen, then it tells me PU stopped working. Uninstalling, then reinstalling doesn’t help. I’ve got the crash report files. They’re too large to attach here, though. Is there an email where I can send them?

    #577

    Charles
    Moderator
    • Started: 2
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    Try downloading and installing from here.
    Please also check that the pre-requisites are installed:
    .NET Framework 4.0 Full
    AMO 2014 x64 (or x86)
    Instead of the crash dump open the details part of the error message box and send it to [email protected]

    #593

    Charles
    Moderator
    • Started: 2
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    • Total: 36

    The problem here is likely caused by not having Administrator rights on the computer. Power Update Manager (the user interface for scheduling the tasks) requires Administrator rights for accessing Windows Task Scheduler to create the update tasks. Running the actual update tasks usually doesn’t require Admin rights, only setting them up.

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